Account Management

How do I change my password?

When signed in, open Me → Settings → Security to change your password. If you cannot sign in, use password reset. Reset links expire in one hour and work once. A successful password change ends existing sessions; sign in again on your devices.

How do I delete my account?

Open Your data rights or account settings to review export and deletion controls. Export anything you want to keep first. Read the confirmation carefully: account deletion is irreversible. Contact support for data-rights requests that the download or self-service flow does not cover.

Can I change my username?

Open Me → Settings → Profile and save an available username. Use letters, numbers, and underscores. Your account remains the same when the username changes. If a name is unavailable, choose another rather than creating a duplicate account.

How do I update my profile picture?

Open your profile settings and choose an image for your avatar. Use a supported image format and stay within the size limit shown. If uploading fails, keep the original file and retry. Do not upload someone else’s photo without permission.

How do I join the newsletter?

Use Subscribe in the footer and confirm using the email we send you. Joining is separate from registration and Ko-fi support. You are not subscribed until you confirm. The confirmation link expires in 24 hours.

How do I unsubscribe from marketing emails?

Use Unsubscribe in a journal email. The page asks you to confirm the action; supported inboxes also offer one-click unsubscribe. You do not need to sign in. Account security and payment-related messages are separate from marketing.

Why does a link say it is expired or already used?

Reset and verification links are single-use. A newer request can replace an earlier link. Open the newest message, and request a fresh link when necessary. Simply opening a new confirmation page does not complete the action; use its confirmation button.

How do I connect Google to an existing account?

Sign in to your existing account first, then open Me → Settings → Connected Accounts and continue with Google. Matching email text alone does not authorize a link. If the Google identity already belongs to another account, contact support rather than creating more accounts.

Will I receive a thank-you after a Ko-fi tip?

After a verified payment notification reaches Noselabo, we queue a branded thank-you to the email supplied by Ko-fi. This is separate from Ko-fi’s receipt and is not a tax receipt. Email delivery may take time. Keep your Ko-fi receipt if you need support.